Privacy Policy

Effective Date: February 8, 2026

This Privacy Policy describes how BioStrata Research LLC (“BioStrata,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, create an account, or place an order. By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide to us

• Account information (name, email, password, and other registration details)
• Order information (billing/shipping address, order history, and transaction details)
• Communications (messages you send through forms, email, or support requests)

Information collected automatically

• Device and usage information (IP address, browser type, pages viewed, approximate location based on IP)
• Cookies and similar technologies used for site functionality, analytics, and security

2. How We Use Information

• To provide and operate the website and customer accounts
• To process orders, payments, and shipments
• To respond to inquiries and provide customer support
• To improve site performance, security, and user experience
• To comply with legal obligations and enforce our Terms

3. Payments

Payments may be processed by third-party payment providers. We do not store full payment credentials on our servers. Payment providers may collect information necessary to process transactions in accordance with their own policies.

4. Cookies and Analytics

We use cookies and similar technologies to operate our website, remember preferences, and help us understand how the site is used. You can control cookies through your browser settings; however, disabling cookies may affect site functionality.

5. How We Share Information

We may share information with:

• Service providers that help us operate the website (hosting, analytics, email, customer support)
• Payment processors to complete transactions
• Shipping carriers and fulfillment partners to deliver orders
• Law enforcement or regulators when required to comply with legal obligations

6. Data Retention

We retain information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.

8. Your Choices

• You may update certain account information through your account settings.
• You may opt out of non-essential emails by using unsubscribe links where provided.
• You may control cookies through browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to this page.